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當今領導者如何建立持久關係 How Today's Leaders Build Lasting Relationships
雙贏──絕不損人利己 Win/Win – Never profit at the expense of others
選擇──讓參與成為一種殊榮 Selectivity – Make being involved in the business a privilege
簡單──在忠誠與獎勵之間建立直接連結 Simplicity – Form direct links between loyalty and rewards
獎勵──讓獎勵匹配實際成果 Rewards – Match the rewards earned with the right results
傾聽——發展雙向暢通的溝通機制 Listen – Develop responsive, two way communication
誠信——闡明原則,並以身作則 Integrity – Explain principles and preach what you practice
讓人願意追隨的領導 Leadership That Makes People Want to Follow